I did stake coins prior to the migration from Avalanche Wallet to Core Wallet. I did install Core Wallet on my phone but all balances are nil (in all X, X and P chains). Staking period is over so I am not sure why I can’t see those coins in my balances.
Can you please help me retrieve those coins? Happy to provide some info to get this solved.
Hi there, thank you for reaching out. The Avalanche wallet used dynamic addresses that rotated after each use, and Core does not. Core mobile and extension only pull the Core-derived address’ balance directly into the app.
If you connect your wallet to our dApp, Core web (https://core.app), you should see the full balance.
Did you always log into the account with the recovery phrase? If you used a private key or password previously, you will want to use the Core extension instead and import the private key or keystore file instead of using the recovery phrase, as it would have derived those dynamic addresses differently.
I seem to be facing a similar issue, I tried logging into my avax account using core.app, i see the transaction history of transfering avax to the account but the avax in all the chains show 0 balance. I may have delegated the amount but i don’t recall if the delegation period is complete. However the delegation tab in core.app also does not show anything, including any of my past delegations. Please help
hey there - can you email us at support@avax.network with some more information so we can assist? If you can see the transfers into the wallet but no balances on any of the chains, there could be a stuck cross-chain transfer or another transfer we are not accounting for.
Amanda helped me resolve this issue through the Avalanche discord support channel. My issue happened because i logged in using seed phrase this time, though i had used the private key to login the last time i did some transactions. The login method matters. You need to use the same login mechanism to be able to see all previous interchain transactions.
Staking Period has ended but funds are nowhere to be found.
Hope everyone is ok and thanks in advanced.
I hope someone can help me with an issue I’m experiencing. I recently staked with a delegator, and the staking period has ended. However, I can’t see my funds. Is there a waiting period after the staking period ends before the assets are released, or should they be available immediately? In the past, I recall the assets being available right away.
I joined this forum seeking guidance, and within less than an hour, my wallet was completely drained. It’s an indescribably devastating experience, one I wouldn’t wish on anyone. After this, I’ve decided that today marks the end of my journey with cryptocurrency.
I joined looking for help and insted i was just told this was not the place, well someone else reached out. Thanks.