USDC coin on avax transfer error

Hello All, i really hope you guys can help me with this question:

I did a transfer of usdc on avalanche network from my metamask account to hotbit. I copied the right deposit address on hotbit and selected avalanche c. The transfer completed successfully but it did not deposit to my usdc hotbit wallet.

Hotbit customer service told me that i deposited to the wrong contract address. They say they can retrieve it back to my original wallet but i have to pay them 0.20 ethereum.

Is there anything i can do to retrieve back my tokens?

Thank you

Whats the transaction ID?